Customer Service
Worry-free Service
Don't worry about purchasing from us—your transactions are safe and secure.
Don't worry about buying what you can't see—we back our products with a guarantee. If you don't love your Maternitique order, send it back to us within 30 days of your ship date and we'll refund your purchase price. See Refunds & Exchanges below for more information.
Don't worry about quality—we've taken the guesswork out of pregnancy pampering, childbirth support, natural baby care and gift-giving. We know you might ask, “Okay it's natural and safe, but does it work?” We've tested what we sell, choosing only those brands that we know you'll love to have throughout your whole nine months and beyond. If we don't think you'll want to order, re-order and recommend a product, we don't carry it.
Shipping Information
Standard Delivery
Our No-Hassle Shipping makes shopping online a breeze for Evolved Moms™ with lots to do!
- No sales tax will be added to any order.
- Receive free ground shipping on orders over $100.*
- Flat rate shipping fee of $6.95 will be added to orders up to $100.
- We strive to ship your order within 24 hours.
- Your order will arrive in 5-7 business days in great condition.
- Your order will arrive by USPS Priority Mail or UPS Ground Service.
*Standard delivery includes UPS Ground and USPS First Class and Priority Mail services to addresses within the United States, Puerto Rico, and the US Virgin Islands. To qualify for free shipping, your merchandise must total at least $100; shipping costs and applied gift certificates do not count toward your $100 total. Free shipping is not provided for international shipments and can only be applied to APO/FPO addresses when using a US ZIP Code.
Express Delivery...$30 Flat Rate
Like you, we're Evolved Moms™ who can move at the speed of light. To receive your order by Express Delivery (1-2 day delivery, excluding Sundays), please place your order by 1:00 pm Pacific Standard Time. Orders placed after 1:00 pm PST cannot be guaranteed to ship same day. If we are unable to ship your order for Express Delivery, we will notify you by phone.
At this time, we offer Express Delivery through the US Postal Service only within the Continental US. Not all addresses are eligible for this service.
International Delivery
We happily ship to Canada using standard ground delivery via postal service for a flat rate of $12.95. All prices referenced in this website are in US dollars and your credit card will be charged using current exchange rates. For other international orders, please call us at 503-232-3567. We'll be happy to work with you.
Returns & Exchanges
Our Guarantee
We have personally tested our selection of quality brands and are glad to stand behind every one of our choices. We support every Maternitique product with a 30-day guarantee.
We're sure you'll love your Maternitique purchase, but if you are dissatisfied with one of our products for any reason, you may return it to us within 30 days of the original ship date to receive a refund.
Please note that our guarantee extends to the merchandise cost only, not shipping costs. If you received free shipping with your original order, our original shipping costs will be deducted from the amount of your refund.
Returns requested after 30 days will be accepted for store credit only. As with returns covered in our guarantee, store credit will be issued only for the cost of the merchandise, less our shipping costs, if you received free shipping with your original purchase.
Credits for Shipping
Of course, Evolved Moms™ make mistakes, too. If your return or refund request is a result of our error or an error made by one of our shippers, we will be happy to issue you a refund for the shipping charges and to re-ship the correct item to you at no additional cost.
Request a Refund or Exchange
So that we may ensure your satisfaction and better serve you in the future, please contact us before returning your merchandise for a refund or exchange. Email us or call us toll-free at 1-877-235-3567 for fastest processing of your request.
